F.A.Q.

There are a few options we offer for shipping types:

1.) Flat Rate- Uninsured and without tracking.

2.) Free Shipping- Available on purchases of $250+ (for Canada and U.S.A.) No tracking number.

3.) With Tracking number- Insured

**Please note if parcel is sent without tracking number and parcel gets lost, we will not be responsible for this. It is to your discretion to select regular shipment without tracking or with tracking. Just know that without a tracking number, it is impossible to track the parcel.

All items are sent via Canada Post.

Yes we do!  

Tracking is only available for orders where tracked shipping has been selected. In these cases, once your order has been shipped we will send you a confirmation email containing your tracking number. You can then track it by checking it on Canada post’s website or contact us and we will gladly help you.

You can always return any item as long as it is unwashed and unused. Please read our Return policies.
If you have any questions, please contact us.

If we have what you ordered in stock, then we will ship it either the same day or the next day. 

If we don’ t have it in stock then we need approximately one-two weeks to produce it, plus shipping time. Calculate 2-4 weeks delivery.

We try to be as quick and efficient as possible to serve you.

If you have any other questions, please contact us via email or telephone.